Job Title: Transportation Specialist
Salary Package: ₹25,000 – ₹32,000 a Month
Company Name: Amazon
Job Location: Telangana
Job Info:
NOC (Network Operations Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations.
Job Responsibilities :
a. act and work as an SME to address customer, operational and technical concerns impacting customer or operations.
b. coordinate with stakeholders and work on permanently resolving these concerns by setting up SOPs/automation
c. deep dive on customer and Ops escalations with corrective and preventive actions
d. run defect reduction programs by coordinating with various cross functional teams
e. manage shift operations
f. develop reports
BASIC QUALIFICATIONS
- Bachelor’s degree in a quantitative/technical field such as computer science, engineering, statistics
- Experience with Excel
- Experience with SQL
PREFERRED QUALIFICATIONS
- Excellent interpersonal skills
- Demonstrated problem solving skills and analytical skills