Job Position: International Phone
Company Name: Amazon
Qualification: 10 + 2/ Any Graduation
Job Location: Work From Home
Salary: Up to 4 LPA (Expected)
Job Description:
Amazon, a global e-commerce leader, is offering an exciting opportunity for individuals to join as International Phone representatives. As an International Phone representative at Amazon, you will be responsible for providing exceptional customer service to international customers via phone calls. This work-from-home position allows you to be part of a dynamic team while enjoying the flexibility of working remotely.
Responsibilities:
Handle inbound and outbound customer calls in a professional and courteous manner.
Assist customers with inquiries, orders, returns, and other service-related issues.
Provide accurate information and resolve customer concerns to ensure a positive customer experience.
Maintain knowledge of product offerings, promotions, and policies to address customer queries effectively.
Collaborate with cross-functional teams to escalate and resolve complex customer issues.
Requirements:
Minimum 10 + 2 qualification or any graduation degree.
Excellent verbal and written communication skills in English.
Customer-oriented mindset with a passion for delivering exceptional service.
Good problem-solving and interpersonal skills.
Ability to handle high call volumes and meet performance targets.
Flexibility to work in rotational shifts, including weekends and holidays.
Benefits:
Competitive salary package up to 4 LPA (expected), based on experience and qualifications.
Work-from-home arrangement with flexibility in location.
Comprehensive training programs to equip you with the necessary skills.
Opportunity to work with a globally recognized e-commerce brand.
Collaborative and supportive work environment.
Growth and advancement opportunities within the organization.
Employee benefits, including medical insurance, leaves, and more.
How to Apply:
If you have excellent communication skills and a passion for customer service, we encourage you to apply for the International Phone position at Amazon. Please submit your updated resume through the Amazon career portal. Shortlisted candidates will be contacted for further rounds of the selection process.
Note: This job posting is specifically for the International Phone position at Amazon. For other job opportunities, please visit the Amazon career portal.
Join Amazon and be a part of the customer service team, assisting international customers from the comfort of your home. Apply now and embark on a rewarding career as an International Phone representative.