Job Title: Team Manager
Salary Package: ₹18,000 – ₹30,000 a Month
Company Name: Amazon
Job Location: Bangalore, Karnataka
Qualification : Bachelor’s Degree
Job Info:
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Whenever a customer visits Amazon and types in a query or browses through product categories, Amazon Search services go to work. Human Labeled Data (HLD) organization helps Search services in providing a better customer search experience by delivering quality data annotation to help improve AI/ML models driving these services.
Our vision is to create business value by delivering high quality data at scale. We look to provide easy and scalable labeling solution to support search that are high quality, cost efficient, and secure. Our vision is to enable improvement in the search experience for our customers, by accurately determining labels for products targeted by the search queries received. We collaborate closely with several machine learning (ML) applied science teams that develop and test ML models to improve the quality of semantic matching, ranking, computer vision, image processing, and augmented reality.
Key job responsibilities
As a Team Manager, ML Data Ops, you will be responsible for meeting operational and business goals by leading a team of 10 to 15 associates having expertise in one or more processes/functions and proficient in languages other than English. You will also be a driving initiative across sites for process improvements, SoP and guidelines formulation, diving deep to provide data insights as and when required. Your key responsibilities will include (but not limited to) the below:
• Executes and makes plans to deliver business metrics, and uses data to set/revisit operational goals and manage activities
• Initiates and leads process improvement projects, presents solution proposals, and implements them to other applicable/in- scope operational areas
• Participates and provides adequate support in business reviews with mid-level and senior leadership
• Participates in new- process onboarding, i.e., new process/ experiments with complete documentation
• Participates in or owns modules of solution- building in business process setup, operations front-line setup, cross-functional process activity, tool-build documentation, etc.BASIC QUALIFICATIONS
• Graduate degree in any discipline
• 4-6 years’ work experience with at least 1 year in managing people directly
• Demonstrated high attention to detail and proven ability to manage multiple competing priorities simultaneously
• Well versed in employee development and performance management skills and strategies including performance reviews, goal setting, and providing feedback
• Ability to work cross-functionally and with employees across teams with different skill sets
• Proven ability to report and analyze data. Confident in using Microsoft Package (especially Excel at Intermediate to Advanced level)
• Confident to work with large volumes of data
• Demonstrated ability to initiate and drive process improvements