Job Title: Assistant Manager – Logistics & Fulfillment
Salary Package: ₹22,000 – ₹35,000 a Month
Company Name: Amazon
Job Location: Bengaluru, Karnataka
Job Info:
Amazon is looking for a motivated individual for the profile of Transportation Specialist for its Amazon Shipping team.
In this role, you will:
a. Front end Large Shippers to manage daily escalation related to operations – Last Mile & Middle Mile
b. Work backwards from Shipper expectation to create new reporting mechanisms and enhance existing reports.
c. Work closely with multiple internal teams such as claims, Finance, Operations and be an advocate for the shippers to mentioned departments.
d. Create and build input output tracking mechanisms for daily/ weekly/monthly view of Shipper performance for multiple internal forums.
e. Drive productivity improvement for the team by automating stabilized processes.
f. Maintain key process documents for internal and external stakeholders
g. Take inputs from various stakeholders and pass it to shippers ensuring Shipper’s response on the ask.
h. Operationalise and ensure adherence on Amazon Shipping SOPs with the shippers
i. Own Shipper’s performance metric end to end and drive performance improvement
j. Negotiating SOPs between Shipper and Amazon Shipping
About the team
Ship with Amazon (SWA) is a program where we externalize Amazon transportation service for catering to non-amazon volumes of the existing a.in sellers. [B2C model – Ex: Chumbak, which is a brand/seller in the fashion/accessories space, fulfilling orders placed by its customers on its own website]. The program was launched in 2020 and we aim to scale to become an established courier partner in India.
BASIC QUALIFICATIONS
Graduate, with 0-1 yrs experience. Process excellence/ TQM experience preferred.
PREFERRED QUALIFICATIONS
Good communication skills, first principle thinking.