Job Title: Team Lead
Salary Package: ₹20,000 – ₹28,000 a Month
Company Name: Amazon
Job Location: Surat, Gujarat
Qualification : Bachelor’s Degree
Job Info:
Job Purpose:
The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.
· Demonstrates effective, clear and professional written and oral communication.
· Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues.
BASIC QUALIFICATIONS
Education: Bachelor Degree in any discipline with 0-5 years of experience.
Excellent written and verbal communication.
PREFERRED QUALIFICATIONS
· Education: Any Graduation (other than BE, BTech and MBA Freshers)
– Language: English
- Experience within a customer service environment preferred. Desire to expand skills into new areas.
- Technical (Computers & Internet) savvy is required. Business acumen in areas of e-commerce and retail.
- Committed seller advocate, drive process & tool improvements.
- Enthusiasm and strong self-motivation.
- Strong prioritization and time management skills, with a high degree of flexibility.
- Embrace constant change with flexibility and good grace.
- Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow.