Job Title: Seller Partner Support
Salary Package: ₹18,000 – ₹30,000 a Month
Company Name: Amazon
Job Location: Mumbai
Qualification : Bachelor’s Degree
Job Info:
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The Selling Partner Support (SPS) Associate acts as the primary interface between Amazon and our 3rd party sellers, providing phone and/or email support governed by internal service level agreements. The SPS associate will be responsible for providing timely and accurate operational support to 3rd party Sellers on the Amazon platform.
The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.
Demonstrates effective, clear and professional written and oral communication.
Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues.BASIC QUALIFICATIONS
Education: Bachelor Degree in any discipline with 0-10 years of experience.
Excellent written and verbal communication in English.
Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.
Candidates willing to work on Phone/chat & emails (concurrent blended profile)
Should be willing to service selling partners from all marketplaces across the Globe (Including India USA EU and ME)
Should have power back up in case of power shut down. up to the duration of his shift
Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off.
During the first four months (Training & Transition) no unplanned leaves are allowed.