Job Title: Seller Partner Support
Salary Package: ₹22,000 – ₹28,000 a Month
Company Name: Airtel
Job Location: Chennai, Tamil Nadu
Qualification : Bachelor’s Degree
Job Info:
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Store Operations & Audit / Compliance:• Adherence of Store Operations in line with pre-defined SOPs• Ensure that the look and feel of the store is as per guidelines/standards• Track efficient Cash handling; prevent shoplifting / ensure safety and security• Visual merchandising as per plan / guidelines• Inventory and stock management to prevent stock-outs or excess Inventory• KPI reporting as per guidelines and on-timeStrategic Roll outs:• Accountable for clearing store for formal launch as per pre-defined procedure across dimensions (e.g. manpower/ furniture & fittings/ IT/ device inventory)• Manage closure of current store during refit & conversionProfitability:• To achieve the target on conversion from the walk in customers in terms of Sales from new acquisitions & upsell• To ensure required MIS & tracking at CRO levels• Manage Store expenses are as per plan• Provide suggestions /feedback to improve store productivityPeople Development / Team Management:• To ensure daily roistering & briefing to outsourced store staff• Ensure that attrition issues (planned & unplanned) are escalated for timely resolution• Ensure motivation & development of outsourced store staffCustomer Experience:• Ensure adherence to CE guidelines• Manage staff allocation based on demand at point in time• Personally step in to handle demanding customers• Provide suggestions for improvements in CEFunction: SalesReporting To: Zonal Own Retail ManagerJob Level: Executive/ Senior Executive