Job Name : Chat Support
Salary : ₹18,000 –₹38,000 per month
Company Name : Concentrix
Location : Bengaluru, Karnataka
Qualification : 10th, 12th, Graduation
Language : English/Hindi
Job Info –
- Ability to effectively communicate, both written and verbally
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem solving skills
- Demonstrate strong probing and problem solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
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