Job Title: International Voice/Non-Voice Process
Location: Bangalore/Bengaluru( Marathahalli )
Salary Range: INR 2,83,772 – 4,00,000 L.P.A + (Incentives + Goodies)
Age Limit: 18+ to 35 years
Are you a communication enthusiast with a passion for solving customer queries? Amazon is seeking dedicated individuals to join our team in an International Voice/Non-Voice Process role. This exciting opportunity involves interacting with customers from various countries, including the U.S, UK, Canada, Australia, and more. As a Customer Success Associate, you will provide product and service support or technical assistance, helping customers resolve their issues. If you have excellent verbal and written communication skills, logical reasoning, and analytical abilities, we encourage you to apply.
Key Responsibilities:
- Handle customer calls and chats, offering top-notch service and answers to their queries.
- Flexibility to work in rotational shifts and night shifts (U.S).
- Demonstrate the ability to interact effectively with customers and provide exceptional support.
- Be part of a dynamic team dedicated to ensuring customer satisfaction.
Skills Required:
- Excellent verbal and written communication skills.
- Strong logical reasoning and analytical skills.
- Capacity to interact with customers via calls and chats, addressing their service-related questions.
- Willingness to work in rotational shifts, including night shifts (U.S).
Eligibility Criteria:
- PUC/12th/Diploma, Undergraduate/Graduate (B.com, BBA, BSC, BCA, BE, B.tech, BA)
- Postgraduate MBA/MCOM freshers and experienced candidates are welcome to apply.
Benefits:
- Two-way cab facility for hassle-free commuting.
- Life Insurance and Medical Insurance for your peace of mind.
- Access to a world-class facility with amenities such as a cafeteria, gym, sports arena, amphitheater, and theme-based break-out zones.
If you are looking for an exciting career with growth opportunities and a supportive work environment, this is the perfect opportunity for you. Interested candidates can reach out directly by calling or WhatsApp Vasudevan J at 9980693405.
Role: Customer Success Associate
Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success