Post Name Branch Operation Manager Date September 16, 2023 Short Info. DBS Bank is inviting applications for the position of Branch Operation Manager Here you are given complete information about the job. Must read the complete article for complete information.
DBS Bank Recruitment 2023 Overview
Company Name | DBS Bank |
Post Name | Branch Operation Manager |
Job Type | Full Time Job |
Experience | 0 to 2 years |
Function/Business Area | Financial services |
Location | Chennai |
Category | sales |
Official Website | DBS Bank |
Salary | UPTo 4.0LPA + Incentives |
About DBS Bank Company
DBS Bank Limited, often known as DBS, is a Singaporean multinational banking and financial services corporation headquartered at the Marina Bay Financial Centre in the Marina Bay district of Singapore.
About The Role
This position exists to managing and control the branch operations and for ensuring smooth functioning of the branch set up and contribute to achieving the P&L objective. This role would create the second in command for the Branch Manager.
Primary Responsibilities:
- Manage & control all operational functions of the branch with zero errors.
- Ensure adequate coordination with centralized operations teams to maintain high quality service and internal and external customer satisfaction.
- Ensure timely receipt and submission of regulatory and other reports by the Branch.
- Participate in process improvement exercises within branch/cluster.
- Identify areas where productivity enhancement and cost reduction initiatives can be introduced.
- Initiate team meetings internally within Ops as well as with business teams of the branch and circulate minutes to all stake holders at regular intervals.
- Any other job duty and responsibility assigned to you by branch Head from time to time or on adhoc basis.
- Support and ensure delivery of the P&L objective for the branch
Key Accountabilities :
- Manage & supervise various functions of Operations of the branch as per defined process notes and in line with regulatory and compliance guidelines.
- Adherence to agreed TATs with business thereby ensuring customer satisfaction.
- Manage audit at branch and ensure minimum satisfactory rating at all times.
- Ensure that the workload distribution is done basis the volumes and transactions are authorised in a timely manner and with Zero errors.
- Handle exceptions, deferrals and ensure closure within timelines. Ensure MIS and reports are submitted in a timely manner.
Education Requirement :
– Bachelor’s degree
Skills Requirement
Analyzing data and key performance indicators (KPIs) to make informed decisions and improve branch performance.
Strong written and verbal communication skills are necessary for interacting with both employees and customers. This includes resolving conflicts, giving feedback, and conveying information clearly.
Understanding financial statements, budgets, and profit and loss statements is vital for managing the branch’s financial performance.
Depending on the industry, a branch manager may need to drive sales and implement marketing strategies to meet revenue targets.
Location
Chennai, Tamil Nadu
How To Apply For a DBS Bank Branch Operation Manager
- To begin, click the Apply Now button given below.
- You can now access the official website.
- Read the official announcement for further information.
- Select the Apply Online button, then accurately complete the Job Post Application Form by entering all the required information.
- You press the final submission button a at this point and wait.
- On your screen, your application form will display.
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