Post Name Customer Onboarding Strategist Date August 07, 2023 Short Info. Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow.
Google Recruitment 2023 Overview
| Company Name | |
| Post Name | Customer Onboarding Strategist |
| Job Type | Full Time Job |
| Experience | 0 to 2 years |
| Function/Business Area | Information technology Consulting Outsourcing |
| Location | Gurugram |
| Category | sales |
| Official Website | |
| Salary | UPTo 3.0LPA + Incentives |
About Google Company
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google’s key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
In this role, you will work with an engaged, fun team, and bring creativity to grow and transform. You will set the goal and strategy for their products and services to reach users and deliver. You will work on product knowledge, consultative promoting, and account management. You’ll work cross-functionally with our Acquisitions, Product, Program, and Same-store teams.
Why You Should Join
- Manage a new customer portfolio for six months to set them up for long-term success with their digital advertising journey.
- Deliver against assigned customer goals while prioritizing and delivering an outstanding onboarding experience.
- Work cross-functionally with sales, product, and program teams to deliver seamless customer handovers.
- Implement creative ways to improve our customer relationships. Tailor and share performance-enhancing suggestions and promote other Google products.
- Communicate proactively with customers via phone, chat, and email. Provide strategic advice to help our advertisers get the best return on their investment by working closely with them in a consultative role.
Education Requirement
- Bachelor’s degree or equivalent practical experience.
- 3 years of experience in a customer-facing role and working with advertising products.
- Ability to communicate in English and Hindi fluently.
Skills Requirement
- 3 years of experience working in a digital agency, with a Google product focus.
- 3 years of experience in sales and business development.
- Ability to reach out to customers/cold calling and add value to the business.
- Excellent written and verbal communication skills.