| Post Name | Customer Support Officer |
| Date | Aug 16, 2023 |
| Short Info. | Mphasis has announced a job opportunity Customer Support Officer. This is a great opportunity in India. |
Mphasis Recruitment 2023 Overview
| Company Name | Mphasis |
| Post Name | Customer Support Officer |
| Job Type | Full Time, Regular |
| Experience | 0-1 years of experience |
| Qualification | Graduate |
| Last Date | September 20th, 2023 |
| Location | Pune |
| Official Website | mphasis.ripplehire.com |
| Salary | Up to 4LPA |
About Mphasis
Mphasis is a leading IT solutions provider, delivering cutting-edge technology services and solutions to clients worldwide. With a commitment to innovation and excellence, Mphasis offers a dynamic and inclusive work environment where individuals can thrive and contribute to impactful projects.
What is Mphasis Looking For
Mphasis is seeking dedicated and customer-focused individuals to join their team as Customer Support Officers. If you have a passion for delivering exceptional service and are excited to be a part of a fast-paced and collaborative work culture, this opportunity is tailored for you.
Responsibilities at Mphasis Recruitment 2023
As a Customer Support Officer at Mphasis, your core responsibilities will include:
- Interacting with customers through various communication channels, providing assistance and resolving queries.
- Maintaining a high level of professionalism and empathy in all customer interactions.
- Documenting customer interactions and feedback for continuous improvement.
- Collaborating with internal teams to ensure prompt issue resolution and customer satisfaction.
Requirements For Mphasis Recruitment 2023
To be eligible for this role, candidates should meet the following requirements:
- A high school diploma or equivalent education.
- Strong communication skills and the ability to engage effectively with customers.
- Proficiency in written and spoken English.
- Comfortable working in rotational shifts, including evenings and weekends.
Mphasis Required Skills:
The ideal candidate will possess the following skills:
- Customer-centric mindset with a strong commitment to delivering top-notch service.
- Problem-solving skills and the ability to handle customer inquiries with tact and patience.
- Basic computer literacy and familiarity with office software.
- Adaptability and a positive attitude towards learning and development.
How To Apply for Mphasis Recruitment 2023
To apply for Subject Matter Expert, follow these steps:
- To begin, click the Apply Now button given below.
- You can now access the official website.
- Read the official announcement for further information.
- Select the Apply Online button, then accurately complete the Job Post Application Form by entering all the required information.
- You press the final submission button at this point and wait.
- On your screen, your application form will display.
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