Post Name Shipping & Delivery Support Associate Date August 16, 2023 Short Info.
Amazon Recruitment 2023 Overview
| Company Name | Amazon |
| Post Name | Shipping & Delivery Support Associate |
| Job Type | Full Time Job |
| Experience | 0 to 2 years |
| Function/Business Area | Airlines |
| Location | Multiple locations |
| Category | Private Jobs |
| Official Website | Amazon |
| Salary | Upto 3.0LPA + Incentives |
About Indigo Airlines Company
Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Shipping and Delivery Support (SDS) team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. We won’t ask you to read from a script or learn dialogue by heart. Instead we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every conversation to provide the exceptional support experience our customers love.
Why You Should Join
As an Amazon SDS Associate, you have a very clear purpose: to ensure successful deliveries by supporting customers, drivers, shippers, and Delivery Service Partners. You’ll be the first point of contact for our English customers by answering their requests through phone, chat, and/or email, and use a variety of tools to navigate and review solutions in real-time, facilitate the flow of information between delivery stakeholders, and communicate effectively with our customers. You will also be responsible for gathering intelligence to prevent any potential issues that may impact customer experience and delivery performance.
What qualifications do we need from you? Minimum age: 18 years old
- Have the right to work in India
- Strong communication skills in English (both written and oral fluency)
- Experience working with a computer
- The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11 pm
- Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)
Education Requirement
- Bachelor’s degree