ICICI Bank Job Openings In India – Phone Banking Officer Posts – Private Bank Job For Graduates
Post Name
Phone Banking Officer
Date
August 15, 2023
Short Info.
As a Phone Banking Officer, you get an opportunity to engage with customers across segments and provide any and every assistance required to ease their banking journey and servicing their banking, financial and investment need. Phone banking officer is responsible for resolving customer
As a Phone Banking Officer, you get an opportunity to engage with customers across segments and provide any and every assistance required to ease their banking journey and servicing their banking, financial and investment need. Phone banking officer is responsible for resolving customer queries over the phone on day-to-day bases providing efficient service, providing customers with relevant products and service information and cross selling various banking products to our existing customers over the phone. To do so, it is imperative to develop a thorough understanding of the customer”s profile, demographics, banking behaviour and portfolio. Hence, this role will also require you to have a flair for identifying sales opportunities and driving revenue, while keeping NPS at the core of your engagement.
Why You Should Join
Handling and resolving customer complaints/ queries over phone
Providing customers with relevant product and service information
Cross-selling various banking products to customers over the phone
Education Requirement
Sales and Relationship experience from any industry
Graduate with 0-5 years
Skills and Requirements
Fluency in spoken English & Hindi language
Open to work in rotational shifts
Location
Hyderabad
How To Apply For a ICICI Bank
To begin, click the Apply Now button given below.
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Read the official announcement for further information.
Select the Apply Online button, then accurately complete the Job Post Application Form by entering all the required information.
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