Job Title: Customer Service
Salary Package: Rs.13,000 to 16,000 Per Month
Company Name: Tech mahindra
Job Location: Noida
Qualification : Graduation
Job Info:-
Tech Mahindra is seeking talented and enthusiastic individuals to join our Customer Service team in Noida. As a Customer Service representative, you will be the first point of contact for our valued clients, providing excellent service and support. Your responsibilities will include handling customer inquiries, resolving issues, and ensuring customer satisfaction.
Key Responsibilities:
Respond to customer inquiries via phone, email, or chat promptly and professionally.
Provide accurate information and solutions to customer issues.
Handle and resolve customer complaints and escalate when necessary.
Ensure high levels of customer satisfaction and retention.
Collaborate with cross-functional teams to address customer needs effectively.
Maintain accurate records of interactions with customers in the system.
Requirements:
Graduation in any discipline.
Excellent communication skills in English (both written and verbal).
Strong problem-solving abilities and attention to detail.
Customer-focused attitude with a passion for delivering exceptional service.
Ability to work in a fast-paced and dynamic environment.
Flexibility to work in rotational shifts.
Perks and Benefits:
Competitive salary package with incentives.
Comprehensive training and continuous learning opportunities.
Friendly and inclusive work environment.
Career growth and advancement opportunities within the company.
How to Apply:
If you are eager to kickstart your career in customer service with a leading company like Tech Mahindra, please send your updated resume and cover letter to [email address]. We look forward to welcoming you to our team and shaping a successful future together.
Note: Only shortlisted candidates will be contacted for further evaluation.