Job Position: Admin Helpdesk
Company Name: Deloitte
Qualification: Graduate
Job Location: Mumbai, Maharashtra, India
Salary: Up to 5 LPA (Expected)
Job Description:
As part of the Admin Helpdesk team, your primary responsibility will be to answer calls from our Deloitte Professionals or their Family members on the Admin Toll Free number.
Location – Mumbai – Thane (Candidates based at Mumbai Thane are only considered)
Qualifications: Graduation in any field
Role – Executive – Admin Helpdesk team (On Fixed Term Contract for a year)
Responsibilities:
1. Answer In-bound calls from Deloitte Professionals or their Families on the Admin toll free number
2. Understand the query raised by the professional and provide guidance/solution
3. Raise the query to the supervisor if query is not resolved. Follow-up with professionals in cases wherever required.
4. Raise a ticket on basis of the call and capture details of the query for records.
5. Work Involves Working in Shifts.
Requirements:
· Excellent Communication Skills
· Excellent interpersonal skills
· Experience with MS Office
Your role as a leader
At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters.
In addition to living our purpose, Manager across our organization:
Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make.
Develops high-performing people and teams through challenging and meaningful opportunities.
Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders
Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction.
How you’ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our purpose
Deloitte is led by a purpose: To make an impact that matters.
Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte’s impact on the world.
Recruiter tips
We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.