Job Position: Trainee – Analyst
Company Name: Thryve Digital
Qualification: Graduation
Job Location: Chennai, Tamilnadu, India
Salary: Up to 4 LPA*
Job Description:-
Qualifications & Skills Required:-
Any degree.
Exp: 0 – 3 years.
Good knowledge of the ITIL Process.
Web SSL certificates
Ability to communicate technical issues and translate them into non-technical business reviews
Application Support with any background.
Essential Roles & Responsibilities:-
Installation, Configuration and Troubleshooting on LINUX and Windows environments.
Handling ITSM Tools.
Good at fixing temporary issues by restarting managed servers and services in the event of failures.
Good knowledge of Windows Server Migrations, Upgrades & Patches.
Involved in troubleshooting various issues in different environments like DEV, QA and Production Environments.
Professional with Incident & Change Management.
Having knowledge of the creation and renewal of SSL certificates.
Having good knowledge of all aspects of configuration, load balancing, troubleshooting, applications, and performance tuning.
Create and work on change tickets/tasks related to Windows/LINUX servers on QA/PROD regions on new upgrades/migrations.
Experience with IT Governance & Operations frameworks including ITIL, CMMI, etc.
Experience with Process Improvement and Quality Frameworks
Working knowledge of the latest innovations in areas of operational analytics, automation technologies, etc.
Willingness to work in a 24*7 rotational shift.