SHL Job Opening 2023 | Service Desk Engineer Post @jobnow247

Job Title: Service Desk Engineer

Company Name: SHL

Salary Package: Rs.1.4 to ₹ 5.5 LPA

Job Location: Gurgaon, Haryana, India

Qualification : Any degree Graduate

Job Info :-

Proven experience working on an IT Service Desk strongly preferred
Troubleshoot and provide resolution upon initial contact when possible, using remote management tools
Escalate or re-assign tickets to other departments when required
Maintain accurate up-to-date status on all tickets Ensure no tickets are older than 3 days in personal queue
Provide walk up/local IT support for hardware and software issues.

 

Click Here : Apply Now

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