Job Title: Territory Leader
Salary Package: ₹20,000 – ₹30,000 a Month
Company Name: CEAT
Job Location: Patna
Job Info:
KEY PERFORMANCE AREAS
- Sales Volumes and Revenue achievement
- New distributors and sub dealers added
- Performance of distributors
- Brand recall in territory
- Timely Delivery of products
- Customer Service feedback
KEY ACTIVITIES & RESPONSIBILITIES
Sales Operations
Responsible for enhancing secondary sales of distribution products in the designated distribution geographies
Hiring and coaching DSEs
Establishing distribution process with distributors and sub dealers and ensure hygiene
Plan visits as per CEAT PJP norms for himself and DSEs as per beat classification and ensure adherence to the same
Implementation of distribution systems at distributors’ end and ensure regular usage
Responsible for making market or work related reports
Ensure regular relationship building with key distributors and sub distributors for the region.
Conduct weekly review with DSEs and update the reviews on DMS software
Conduct monthly planning and review exercises with the distributor and his sales force to maximize CEAT sales and coverage
Partner with distributors by resolving their problems / challenges with respect to sales & marketing of CEAT products.
Monitor distributor sales performance as per the defined journey plans and targets on a monthly basis
Ensure prompt supply on time to channel partners
Ensure prompt response to all customer related queries and mails
Channel Development
Responsible for appointment of distributors as per the business requirement
Support new distributors during their start-up period, including training, sales direction, and familiarization with CEAT processes and strategies.
Identification of vacant geographies / markets to ensure coverage through sub dealers
He has to ensure that distributors earn the desired ROI
Service
Responsible for ensuring proper service delivery through quick redressal of claims
Conduct field inspections and CFA visits as part of the claim management process with adherence to companies policies and processes
Field visits to Distributors, sub dealers, mechanic shops, garages etc to understand product performance and customer issues
Support the RSM in resolving escalation from channel partners
Collections
Follow up with CFA / Commercial team to prepare invoice and ensure accuracy of details (for example, product specifications, quantity, payment terms and conditions)